Welcome to Your Family Groomer

Experience personalized, one-on-one dog grooming sessions in Orlando, Florida, where your pet's comfort and quality care are top priority. With over 22 years of professional experience. A calm and positive grooming experience for every furry family member.

Expert grooming services

At Your Family Groomer, I offer a range of services designed to keep your pup looking and feeling their best. From basic tidies to full spa treatments, all in a private, stress-free environment.

What people are saying!

-Millisen Griffin-

Personal and very loving person been mine for 5 years +1

-Mark Gonzalez-

Heather has been our Groomer for the past 10 years. We could never imagine anyone else grooming our mini schnauzer I highly recommend her

-Jen Udell-

Heather is amazing! My pup, Phoebe, loves her and that's saying something because she hates baths. Heather treats Phoebe with such care like she were her own dog. We've been grooming with Heather for years now so, naturally we followed her as she branched out to start Your Family Groomer. One of my favorite things that Heather does to make things so special is that she takes pet photos for holidays and birthdays. They look professional and are included. I've printed and hung some on my walls!

Ready for a stress-free grooming experience?

Give your beloved pet the personalized care they deserve. Book an appointment today and experience the difference of private, quality grooming.

Frequently asked questions

Find answers to common questions about our private grooming sessions, pricing, and how we ensure your pet's comfort and safety.

How old does my pet have to be for grooming?

8 weeks of age or more. Getting pets started young and use to the grooming process and regular/ consistent appointments help your pet get comfortable and use to the grooming process. Making a positive experience.

Do you file the nails?

Each pet from bath package service to a full groom will have their nails, trimmed and filed or just filed depending on the length of the nails. If a pet exhibits signs of extreme stress and or agression for nail trimming or filing this service will be stopped and not performed for their safety and the groomers.

What type of forms of payment do you take?

Forms of payments accepted are: Cash, Zelle, Cash App, Venmo, PayPal and Credit/Debit.

Can I stay with my pet during the groom?

It is highly recommended that you are not present during the groom session as this can make your pet axiuos and highly excitable trying to be with you and cause the pet to be very distracted during the groom makeing the groom take longer. Once you leave most pets calm down a very considerable amount. There are special circumstances where a pet may do better with the pet parent present. Please communicate this and I will see what I can do for you and your pet.

Can I leave my pet longer past the given pick up time?

Grooming sessions are private one-on-one sessions to provide less stress and anxiety for the pet while providing a calmer enviroment per scheduled client's pet. Pets are expected to be picked up as close to the pick up time sent by text, phone call or both and not to go over 10 minutes past communicated completion time. If you know this before scheduling the groom it is asked for you to schedule on a day where you will be able to pick up your pet on time. If something unforseeable happens where you are going to be late, please communicate this as soon as possible.

What is included in the groom and how much will it be?

The pricing and description for services can be found in the Services and Price Guide section of our wesite.

Do you offer Mobile grooming?

No.

Can I book an appointment online?

Yes. right above this section in the middle there is a book an appointment button. if you have multiple pets or dont see a time you would like please feel free to call or text 407-427-8324 for more accurate availability.

How much of a cancellation notice do you need?

The sooner you know that you will need to cancel or reschedule or both please reach out at least within 48 hours to 24 hours.

Do you take pet's with Fleas?

If a pet is found to have Fleas present during the check-in process or communicated at time of booking, the appointment will be cancelled and asked to be scheduled at a time when fleas are not present. If fleas are found during the groom a flea bath will be performed, you will be informed and there will be an additional flea treatment fee.

Something your customers often wonder about

What are drop-off & pick-up procedures?

-When you arrive please park accordingly on the side of the road, not blocking any home drive-ways, do not parking blocking cars in. 

-Please stay in your vehicle and text 407-427-8324 that you have arrived and wait for a respose before coming to the door.

-Please Do Not ring the doorbell or knock on the door. When instructions are given to come inside you can open the front door and come inside.

-Please follow the same instructions for pick-up as you are asked for drop-off.

Do you accept tips? 

Just as you would tip your hairdresser, waiter/waitress, or anyone else providing a service, please keep in mind that professional grooming also provides a service.

While tips are not required, they are greatly appreciated.

A question about your products or services

What type of Shampoos/products do you use?

-High quality professionals pet shampoo and condtioner products made in small batches in the U.S.A. Each product used will depend on the pet, their skin and coat type and services requested.

Your Family Groomer, LLC

10345 Ellenwood Way

Orlando, FL 32825

Serving Orlando, Florida

Hours of operation

Mon. - Closed

Tue. 10 a.m. - 6p.m.

Wed. 10 a.m. - 5p.m.

Thur. 10a.m. - 6p.m.

Fri. 10 a.m. - 6p.m.

Sat. 8a.m. - 6p.m.

Sun. - Closed

 

By appointment only

Phone

[407-427-8324]

[YourFamilyGroomer@gmail.com]]

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